Contact information

We're Here to Help

Have a question about your order, our products, or our policies? Our customer support team is ready to assist you.

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Contact Information

THOMAS IRONCLAD HOLDINGS LLC

📧 Email: support@piotos.com 📞 Phone: +1 270-542-6584 📍 Address: 101 Main St, Paducah, KY 42001

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Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (CST) Saturday: 10:00 AM – 3:00 PM (CST) Sunday: Closed

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Response Times

• Email: We aim to respond within 1–2 business days
• Phone: Available during business hours

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Before You Contact Us

You may find a quick answer in our:

• FAQ – Common questions answered
• Shipping Policy – Delivery times and tracking
• Refund Policy – Returns and refunds

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Order Issues

For order-related inquiries, please have the following ready:

• Your order number (found in your confirmation email)
• Your email address used at checkout
• A description of the issue (and photos if applicable)