Payment Policy
Effective Date: April 6, 2026
Accepted Payment Methods
We accept the following payment methods through Shopify Payments:
- Visa
- Mastercard
- American Express
- Discover
- Shop Pay
Payment Security
All transactions are processed through Shopify Payments, which uses industry-standard SSL/TLS encryption and is PCI DSS compliant. We do not store your full credit card information on our servers.
Currency
All prices are displayed and charged in US Dollars (USD).
Order Authorization
When you place an order, your payment method will be authorized and charged at the time of purchase. You will receive an order confirmation email immediately after successful payment.
Failed Payments
If your payment is declined:
- Verify your billing information matches your card on file
- Contact your bank or card issuer
- Try an alternative payment method
- Contact us at support@piotos.com for assistance
Fraud Prevention
We use automated fraud detection tools. Orders flagged as potentially fraudulent may be cancelled and refunded. We reserve the right to request additional verification before processing high-risk orders.
Chargebacks
We take chargebacks seriously. If you have an issue with your order, please contact us at support@piotos.com before initiating a chargeback. We are committed to resolving issues quickly and fairly.
Contact
📧 support@piotos.com | 📞 +1 270-542-6584